Questions to Ask Your Deck Builder Before Starting Construction

March 19, 2025

Are you considering adding a beautiful deck to your home?

Choosing the right deck builder is crucial to ensuring your project goes smoothly and results in a stunning outdoor space you can enjoy for years to come. We’ve compiled a list of 17 important questions for your deck builder before beginning construction

Before starting construction, it’s essential to ask the right questions to ensure you’re hiring a reputable and experienced builder who understands your vision and priorities.

From verifying credentials and experience to discussing project planning, construction processes, and additional services, these questions cover all the essential aspects of the deck-building journey.

By asking these questions upfront, you can make an informed decision and hire a builder who will deliver the best deck for your circumstances.

17 Questions for Your Deck Builder

Builder Credentials and Experience:

1. How long have you been in business, and can you provide references?

It’s essential to know the builder’s experience and reputation. References can give you insight into the quality of their work and customer satisfaction.

2. Are you licensed and insured?

Hiring a licensed and insured builder protects you in case of accidents or damages during construction.

3. What warranties do you offer on materials and workmanship?

Knowing the warranties provided by the builder gives you peace of mind regarding the quality and longevity of your deck.

4. What sets your company apart from other deck builders in the area?

Asking about the builder’s unique selling points helps you understand their strengths and why you should choose them for your project.

Project Planning and Management:

5. Can you provide a detailed estimate and timeline for the project?

A detailed estimate and timeline help you plan and budget for the project effectively.

6. Will you obtain the necessary permits and adhere to local building codes?

Compliance with permits and building codes ensures your deck meets safety standards and avoids legal issues.

7. Do you offer design assistance or customisation options?

Working with a builder who offers design assistance ensures your deck meets your specific needs and preferences.

8. What steps do you take to ensure the structural integrity and safety of the deck?

Understanding the builder’s approach to structural integrity ensures your deck is safe and built to last.

Construction Process and Procedures:

9. What type of decking materials do you recommend, and why?

The builder’s recommendation can impact the durability, aesthetics, and maintenance requirements of your deck.

10. What steps will you take to prepare the site and protect existing landscaping?

Site preparation is crucial for the successful and efficient construction of your deck, and protecting landscaping minimises damage to your property.

11. How do you handle unexpected issues or changes during construction?

Understanding the builder’s approach to unforeseen circumstances ensures a smooth process and prevents misunderstandings.

12. How do you handle debris removal and cleanup after construction?

A builder’s cleanup process ensures your property is left tidy and safe after construction is complete.

13. Will there be a project manager or point of contact throughout the construction process?

Having a designated point of contact ensures effective communication and accountability throughout the project.

Contract and Payment Terms:

14. Will you provide a written contract outlining all project details and terms?

A written contract protects both parties and ensures everyone is clear on expectations, scope of work, and payment terms.

15. How do you handle payment schedules and methods?

Clarifying payment terms upfront helps prevent misunderstandings and ensures a smooth financial process.

Additional Services and Support:

16. Can you provide examples of previous projects similar to mine?

Reviewing past projects allows you to gauge the builder’s expertise and see examples of their workmanship and style.

17. Do you have any eco-friendly or sustainable decking options available?

Inquiring about eco-friendly deck options aligns with your values and may offer benefits such as reduced maintenance and longevity.

Your deck is more than just an outdoor space—it’s an extension of your home and a place where memories are made.

Choosing the right deck builder is the first step in bringing your vision to life and creating a space that reflects your style and lifestyle. By asking the questions for your deck builder outlined in this guide, you can ensure you’re hiring a builder who is qualified, experienced and committed to delivering a high-quality deck that you’ll love for years to come.

At Deking Decks, we’re passionate about helping homeowners in Brisbane create beautiful and functional outdoor living spaces. Our team of experienced professionals is here to answer all your questions, address your concerns, and guide you through every step of the deck-building process.

Contact us today to learn more about our services and start planning your dream deck!

DeKing Decks service Brisbane, Redlands, Bayside, Logan, Ipswich, Moreton Bay, Gold Coast, and Sunshine Coast

See our average cost to build a deck with or without a patio. Or use our Deck and Patio Roofing Calculator to get a more accurate estimate.